01How many guests can join a tour?+
Our standard private luxury SUV comfortably seats up to six guests plus your dog. For larger parties we can arrange a Sprinter van or coordinate multiple vehicles side-by-side. Just tell us your group size and how many dogs are joining in your inquiry, and we'll confirm the right vehicle before we quote.
02Where do tours start and end?+
We pick up and drop off from anywhere in Napa, Yountville, Rutherford, Oakville, St. Helena, and Calistoga at no extra charge. Pickup from Sonoma, Healdsburg, or San Francisco can be arranged with a small travel add-on. Every tour is round-trip door-to-door so nobody has to drive.
03How are wineries chosen?+
After you inquire, Nigel personally reaches out for a short conversation about your tastes — the varietals you love, the atmospheres you prefer, whether you want hidden boutique cellars or iconic estates, and how your dog does around new people. From that call we hand-build an itinerary of pre-vetted, genuinely dog-welcoming rooms. No two tours run the same route.
04Are tasting fees included?+
Tasting fees are paid directly to each winery and are not included in the tour price. Fees typically run $30–$75 per person per winery depending on the estate and the flight you choose. We'll give you a clear estimate up front so there are no surprises on the day.
05What should I bring?+
Just yourselves and your dog — plus a light layer for cooler tasting-room cellars and comfortable shoes if the day includes vineyard walks. We provide chilled water, treats for the pups, and any bites planned around your itinerary. If your dog has a favorite blanket, harness, or bowl, feel free to bring it along; we always travel with backups.
06How far in advance should I book?+
Every tour requires at least 48 hours advance notice — the earliest date you can select in the booking form is two days out. That window gives us time to confirm each winery reservation and hand-craft your itinerary. For weekends, holidays, harvest, and peak season we recommend reserving several weeks ahead.
07What's your cancellation policy?+
Cancellations made 7 or more days before your tour date receive a full refund. Cancellations within 7 days but more than 72 hours out are charged 50% of the tour fee. Within 72 hours of the start time, the booking is non-refundable, though we'll always try to reschedule when circumstances allow.
08Can you accommodate dietary preferences or special occasions?+
Absolutely. Tell us about birthdays, anniversaries, proposals, or dietary needs — vegetarian, vegan, gluten-free, allergies — in your inquiry and we'll coordinate with the wineries and any lunch reservations in advance. Special-occasion touches (cake drop-offs, private-room upgrades, photographer coordination) are standard for us; just ask.